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Post Date 11/29/2012 
Title SAP LSO And HCM 
Pay Rate Market 
Length 9+ Months 
Location St. Paul, MN 
Description Our current direct end client is looking for a SAP LSO AND HCM Support Analyst for a contract to hire position in the St. Paul, MN area. Candidate must be US citizen or Green Card holder due to export control laws.

Job Summary:

The person hired for the position of SAP HCM IT Support Analyst will primarily be responsible for supporting a global SAP solution for HR processes related to the Learning Solution (LSO) and Performance Appraisal and Talent applications.

Roles and Responsibilities include but are not limited to the following:

Responsibilities include: *Responding to application support incident tickets within stated Service Level Agreement (SLA). *Resolving Tier 2 application support tickets within SLA. *Triaging issues and determining escalation path when resolution unknown. *Working with business client to document the complete steps to reproduce the issue and work with HCM Support Lead to identify next steps. *Ensuring support documentation exists and stays current. *Identifying incidents which may require an enhancement or configuration changes. *Logging any necessary enhancement or configuration requests. *Write and execute test scripts. *Working with SAP to identity solutions and then working with appropriate team members to apply OSS note to fix isolated system problems. *Configuration of HCM production modules.

Basic/Minimum Qualifications: *Minimum 1 year SAP LSO experience *Production Support Experience *Strong written, verbal, interpersonal, and communication skills *Able to work onsite in St Paul Mon - Fri during normal business hours (8am to 5pm). On occasion, may be required to work alternate hours to support project.

Preferred Qualifications: * Bachelor's degree in Computer Science or related field * 2+ years SAP HCM experience - including experience with ECC 6.0 * Experience in project management, requirements gathering, analysis & development of WRICEF objects including creation of functional & technical specifications * Experience working in a large, multi-national corporation

Thank you,
Barb Connelly
Manager, Consulting Services
York Solutions 
Recruiter Barb Connelly 
Apply Here
Apply Now

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